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Templates Library not available

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  • #517865

    admin-4715
    Participant

    I am unable to see the XTemos icon to be able to load templates – see attached screenshot.

    Please advise how I can enable this feature in Elementor.

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    #517967

    Hung Pham
    Keymaster

    Hi admin-4715,

    Thanks for reaching to us.

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check this problem for you.

    Regards,

    #517988

    admin-4715
    Participant

    Hi,

    As requested temporary access details are;
    (see private content)

    #518005

    Hung Pham
    Keymaster

    Hi admin-4715,

    Thanks for sharing details.

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #518008

    admin-4715
    Participant

    Hi,

    No I don’t mind. Site is not live or being worked on at present so do whatever you need for testing.

    Thank you very much for taking the time to assist.

    Regards,
    David

    #518098

    Hung Pham
    Keymaster

    Hi admin-4715,

    Thanks for your confirmation.

    I re-activated all plugins one by one and Xtemos library icon appeared again, please check it.

    Regards,

    #518208

    admin-4715
    Participant

    Hi,

    Library showing and working again fine. I can now continue and finish my site.

    Thank you very much for your kind attention & support. Great theme.

    Kind regards,
    David

    #518217

    Hung Pham
    Keymaster

    Hi admin-4715,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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