Testimonial Carousel Auto Height

Why doesn’t the auto-height feature function as expected?
The testimonials vary in size, with some containing more text than others. I believed that the auto-height feature would address this problem.

https://gyazo.com/83f6ef92547ab4987d37108168815a64

Hi leejay123,

Thanks for reaching to us and appreciate your patience.

Please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

Regards,

I believe the intention behind the auto height feature is to ensure that the widgets maintain equal height, correct?

I must express my disappointment with the significant delay in receiving assistance. It has now been more than 21 hours since my last response on January 22, 2024, at 8:37 pm. This prolonged wait time has left me feeling frustrated and inconvenienced.

I understand that support teams can be busy, but I believe that timely assistance is crucial in addressing customer concerns. Could you please provide me with an update on the status

Hi leejay123,

Sorry for the inconveniences.

I conducted a test and Auto height option still working fine, it means the Container’s height will changes according to the height of testimonials instead.

I created a test page https://vinylmasters-ltd.uk/elementor-10031/ and duplicated Testimonial widget, you can see how they work.

Regards,

[leejay123]

Thank you for providing this information. It would be greatly appreciated if equal height widget options could be introduced in the future for various elements such as testimonials, carousels, blogs, and more.

• This reply was modified 10 months, 3 weeks ago by leejay123.

Hi leejay123,

Glad to hear it helped. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

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