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Testing the demo versions available broke my site.

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  • #195752

    Shaq29
    Participant

    I tried a few of the demo design options available and the layout of my site became “scrambled” for lack of a better word. A lot of the content isn’t visible and the bit that is is forced to the left corner for some reason.

    I’ve already tried:
    – Deleting and reinstalling the theme.
    – Switching to the parent theme.
    – Deactivating and deleting all of my plugins to see if the conflicted with the theme.

    None of this worked.

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    #195771

    Hello,

    Thank for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme provide the site admin access to the private area. Please advise which demo did you want to upload?

    Best Regards

    #195782

    Shaq29
    Participant

    Please explain further what you meant by:
    “Please deactivate all the plugins not related to the theme provide the site admin access to the private area.”

    The demo I decided on using was”Basic”.

    #195831

    Hello,

    1. Please navigate to Dashboard > Plugins and deactivate all excepting these ones:

    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    2. Please provide a user ID and log in to your admin access into the Private content

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)