Text Marquee from another plugin – stretch is not working

Hello,

Text Marquee is not sitting flush to the sides with white space could you please assist?

Have spoken with Elementor and they said this:

Hi Anna,

Thanks for your feedback.

After further investigation, I found that your theme template uses a Bootstrap grid​ and has a container section whose max width is limited to 1222px. Therefore, all the contact that is inside the container could not overflow. This is not an Elementor-related issue but comes from your theme.

Could you please assist?

Cheers,
Anna

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Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

http://www.getfrankie.co

Yes, we saw your website but we don’t understand where exactly it doesn’t work. Maybe you can send us some screenshot?

Hello Artem,

Please find problem in link below:

https://www.loom.com/share/17b154255671457da17f0d86ea247a67

Thank you for the video. We can’t see your website now because of the maintenance mode. Could you please send us your admin access?

Sure please find below:

Even after entering the dashboard it always redirects to the maintenance mode page. We still can’t see your home page. Could you please turn the maintenance mode temporarily off?

Hi Artem have taken maintenance mode off

Hello,

As we can see, it is still active. Can you turn it off or should we do this ourselves while testing?

Happy for you guys to do what is needed 🙂

Hello,

You need to do the following things:

1. Enable the stretch option for the section as per the screenshot https://gyazo.com/60a36c704018e1fddc95558c5f66ccc2

2. Set padding for the columns to be 0 https://gyazo.com/2bc0d9a4593c27c1697e6f72a7147417

Kind Regards

Hi Artem,

Tried what you said and is actually worse…could yo please assist?

Hello,

Could you please clarify what element have you applied these settings to? Send us a screenshot.
Important note: while you enable our theme’s Stretch option you need to disable Elementor’s built-in full-width section option since they may conflict with each other.

Kind Regards

Hello,

Am just sorting this out on the text marquee.

Please find below link:

https://www.loom.com/share/c34e0d06f2eb49668aec430644f69534

Thanks for your help.

Cheers,

Just to further explain?

https://www.loom.com/share/8a0bd685bde54a3f909a6549e76bc6fe

Just in case you need to have a look

Hello,

As we can see, this particular section is configured and works correctly https://gyazo.com/e6038d82cd76cc435f8291a01d5e059c
As for other sections, you need to disable Elementor’s Stretch section option and use our theme’s only https://gyazo.com/bd0cc5f3880279330e1972de5af8e993
Let me know if it works for you.

Kind Regards

Thanks heaps

Hello Artem, am trying to sort this out on one of my product pages. I don’t understand what I am missing, I’ve followed all your instructions.

Still not working?

Could you please assist

Cheers,
Anna

Sorry Artem, I have absolutely gone through and save the same thing, is there a way I can just save this element from the home page so I can use it on a product page?

Really trying here.

Hello,

Please, allow us to log in on your website and see what is wrong on the product page. We can’t do this because of Google authentication on your website, which we cannot access.

Kind Regards

Hello sorry realised this has yet to be fixed.

Could you please assist still not working on the product page

Had to take a break from this as I was just getting burnt out lols

Admire what you guys do – would need patience of a saint.

Really appreciate any help you can provide.

Cheers,
Anna

Hello,

We are still here to help you. But as we mentioned earlier, we can’t enter your Dashboard because of Google authentication.

Kind Regards

Hi Artem,

Have removed the authenticator so you guys could have a look.

Thanks for your help 🙂

Hello,

Sorry, the password you sent seems to be incorrect so we still can’t enter your dashboard.

Kind Regards

Hi Artem,

Please find below 🙂

Thanks again

Hello,

You need to set Padding for that section to 0 as shown on the video https://gyazo.com/82ab90181d1351dc7b4e28eb263de01f

Kind Regards

[Author]

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