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Text special characters no longer work on tablet or smartphone

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #317273

    Stefanie
    Participant

    Hello dear Xtemos team.

    Recently I have the following problem:
    On the desktop computer, all text is displayed perfectly and all special characters (for example ® / “”) or typical German punctuation marks (Ö / Ä / Ü / ß) are displayed correctly.
    On the smartphone or tablet this no longer works – see screenshots.

    What is the reason for this and how can I restore the correct textmode?

    Thanks for any ideas and support.

    Best regards,
    Steffi

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    #317409

    Stefanie
    Participant

    Sorry,

    here is the right login access.

    Best regards,
    Steffi

    #317432

    Luke Nielsen
    Keymaster

    Hello,

    I checked your site on Android and iOS devices. Everything works well on Android devices

    https://gyazo.com/4d6e965a28d98768c711e36de9ce627e

    https://gyazo.com/9145c826a2a712a9ad7c97886f81282e

    But on the iOS devices, I saw the same problem about which you wrote.

    Probably, this is a problem with the custom font “Bozon”, unfortunately, our theme doesn’t affect this so try to add another font.

    Kind Regards

Viewing 3 posts - 1 through 3 (of 3 total)