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Text switches issue

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  • #548436

    dpDemos
    Participant

    Hello,
    I am having a trouble with text switches. When I clicked on an attribute in the middle, it is not selected and gives an error- “First choose an option before adding to cart” .
    When I first clicked on first attribute and then some other, it is ok. If i use attributes as dropdown, it is also ok.
    Why this is happening?

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    #548695

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    If you add more than one attribute to the variable product, and both are used in variation, for example, color and size, you need to select both to add to the cart. You need to choose both attributes for adding the product to the cart.

    Best Regards.

    #548715

    dpDemos
    Participant

    Hello,
    I don’t have more than one attribute. There is issue because sometimes i succeed to add to cart and sometimes i cannot. With dropdown menu everything is ok, but i want to be with text switches, please help.
    Credentials required, for now text switches are disabled, but can you test it?

    #548809

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your one of the products and it is adding to the cart fine.
    See screenshot for clarification:
    https://ibb.co/4YP2S9r

    Can you please share the specific product URL where the issue is situated.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)