Home Forums WoodMart support forum Texts are missing since update to 8

Texts are missing since update to 8

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #625175

    computermobil
    Participant

    Hi Luke.
    We have a problem with some blog postings.
    Since uograde to version 8 (no matter which one) some text is missing in the post.
    We did not realise it until someone told us.
    Here are two example Links. The first one is Theme Version 7.6. and the post looks like it should and the second is theme version 8.0.6 with missing text.
    FYI The headlines and text what is in the HTML Block is there, but not the text what is in the post (I think thats marked with <p> usually)
    I tested earlier versions of WPBakery as well, but that did not help, so must be a theme issue.
    Example Link correct view:
    https://www.vitelly.de/blog/kinderwunsch-blog/blastozyste/
    Example Link with missing text:
    https://vistage.123host.at/blastozyste/
    You have the admin access to the “visage” site from an earlier help, in case not, let me know.
    Thank you very much in advance, before this issue is not solved we are unable to update.

    Kind regards, and merry Christmas

    #625246

    Hello,

    Maybe there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #625254

    computermobil
    Participant

    Hi Aizaz.
    Thank you for looking after me.
    All third party plugins are already disabled., but the issue is still there.
    Send you the admin access in private.
    Its a stagin site, so no worry.
    Thank you in advance!

    #625432

    Bogdan Donovan
    Keymaster

    Hi,

    Thank you for bringing this issue to our attention. It indeed appeared in the latest update and will be fixed in the next theme update. As a temporary solution, please use the following custom code, which should be added to the Global Custom CSS Area in Theme Settings:

    .post-single-page .wd-entry-content > .wpb-content-wrapper > p {
        display: block;
    }

    Let us know if you need further assistance!

    Kind Regards

    #625479

    computermobil
    Participant

    Hello Bogdan.
    Thank you very much, it seems to work perfect.
    We are still doing some tests, but i think it is all good.
    Thank you!

    #625490

    Bogdan Donovan
    Keymaster

    You are welcome!

    #628546

    computermobil
    Participant

    Hi Bogdan.
    Today i found out that the same problem is on some sites, not only in posts. For example on that site:
    https://www.vitelly.de/eisprungrechner-kostenlos/
    Any solution for sites as well?
    Thank you in advance!

    #628698

    Bogdan Donovan
    Keymaster

    Hi,

    Try to use the following custom code, which should be added to the Global Custom CSS Area in Theme Settings:

    .entry-content > .wpb-content-wrapper > p {
        display: block;
    }

    Kind Regards

    #641570

    computermobil
    Participant

    Hi Bogdan.
    Thank you for the last Update.
    Id the bespoken issue fixed in this update so that i can remove the custom css?
    I could not find it in the changelog.
    Thank you for ypur time

    #641595

    Bogdan Donovan
    Keymaster

    Hi,

    Your issue is described in the changelog under “FIXED: Paragraph tag handling in page content when using classic editor with WPB shortcodes.”

    You can remove the custom code and check how it works. If you encounter any issues, let us know, and we will do our best to assist you.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)