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Thank you message not displaying

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  • #280119

    www.cidev.ro
    Participant

    Hello team,

    We are experiencing a weird behavior of the CF7 plugin, on the products pages:

    https://mgconcept.cidevconcept.com/product/asterx-masa-living-din-stejar/

    If you click on “Request Custom Made”, fill in the fields, and send the message, there is no “Your message has been sent” message displayed. But if you click AGAIN on the “Request Custom Made” button, then and only then, the message appears.

    How can we make it appear the first time?

    We have made something similar here on a different website:

    https://automatizare-pompe.ro/produs/clapet-de-sens-cu-arc-si-sorb/

    (the button is “Solicita Oferta”, the red one) – but I think this one had replaced the “Add to Cart Button”.

    However, our client from the furniture website wants BOTH buttons (both Add to Cart functionality and also the Request Custom Made functionality) and we’re trying to figure out how to successfully display the thank you message when the form is submitted. Would be nice to have this sort of feedback for the users, right?

    Kind Regards,

    #280433

    Artem Temos
    Keymaster

    Hello,

    We have tried to submit the form and got the message shown from the first time. Here is a screenshot https://gyazo.com/40df955d67636639ab5c1c13d47d9e12

    Kind Regards

    #280480

    www.cidev.ro
    Participant

    Hello there,

    Yes, indeed, we have somehow managed to replace the CF in the meantime and it does work now. Sorry for not letting you know so you wouldn’t have had to go and check 🙂

    We were wondering where the test email came from 🙂

    All the best!

    #280509

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Feel free to contact us if you have any questions 🙂

Viewing 4 posts - 1 through 4 (of 4 total)

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