THANK YOU PAGE NOT SHOW UP

Hi..I have a problem which is after i make a payment ..my thank you page did not show up..i already set up html block for thank you page ..

Either the product is free or paid..after checkout still my thank you page do not show up

can you check what is problem

Hello,

Please Provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

Please refer to detail above

Hello,

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

I dont know which one is a third party plugin..can you help me on this matter..

it take too long for you to reply sir..can you help me to do the troubleshooting on this matter..I already give you all the detail above..hope you can help me..thanks in advance

Hello,

All the other plugins except the plugins that come with the theme are third party plugins.

Please deactivate all those plugins and let me know then we will troubleshoot with the theme plugins.

Best Regards

Done deactive all third party plugin

Our website to live ..its take too long to wait for your solution

Hello,

Please provide the FTP details of the website to let me assist you further.

Best Regards

Can you speed up ..Thanks in advance

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Hello,

You only provided screenshots of the details.

To log in, we need the ftp address, username, and password. Please add them to the private content area then it will not be visible publicly.

Best Regards

Okey please refer below information

Hello,

The thank you page didn’t work because there were no shortcodes on the checkout page. We added this shortcode and now everything works. Also, the WooCommerce pages cannot be edited by using Elementor (https://prnt.sc/riUkVKJkyQHd). You need to return all shortcodes from WooCommerce to their place.

Kind Regards

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