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Thank you page not showing the order detail

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  • #39424

    Piyawit
    Participant

    Hello,

    I need your help to analyze my thank you page on the site: http://www.dorota.co

    When finish the checkout, the Thank You page doesn’t show up the order detail (see attached).
    First, I looked at the URL showing >> http://dorota.co/checkout/order-received/1817/
    and found that the mission part is wc_order Key to be appended this url for displaying the order details.

    Do you have any suggestion on this issue?

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    #39461

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    This page comes with WooCommerce plugin and its functionality doesn’t depend on our theme. Could you please check how it works with default WordPress theme to see if it is our theme issue or not?

    Kind Regards
    XTemos Studio

    #39971

    Piyawit
    Participant

    Hello,

    I’ve got the solution. The problem lied on the permalink setting which was not set at default value.

    Thank you for your quick response.

    Nice theme, I like it.

    #39981

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution.

Viewing 4 posts - 1 through 4 (of 4 total)