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thankyou page empty

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #650098

    ameerdanishpiracha
    Participant

    Hi , i was using previously hello elementor , now after activating woodmart , thankyou page is redirecting to the thankyou page i have created and it shows empty , i cant edit this page , if i delete this page , frontend thankyou url shows page not found

    its redirecting to this page which i previously created

    kindly help its urgent

    i have given you website url

    #650099

    ameerdanishpiracha
    Participant

    Its really urgent please

    #650329

    Luke Nielsen
    Keymaster

    Hello,

    Please give the full access to the admin panel, because the current one is limited.

    Also, describe step by step on how to reflect the issue and clarify how I can check the Thank you page without making payment.

    Kind Regards

    #651006

    ameerdanishpiracha
    Participant

    hi , i have created a staging site for you , credentials below.

    you can turn on cod payment method and checkout.

    #651008

    ameerdanishpiracha
    Participant

    on live site , i used this redirection for time being , i have remove this code from staging.

    add_action(‘template_redirect’, ‘redirect_old_thankyou_to_checkout’);
    function redirect_old_thankyou_to_checkout() {
    // Check if we’re on the old thank you URL pattern
    if (preg_match(‘/thankyou\/order-received\/(\d+)/’, $_SERVER[‘REQUEST_URI’], $matches)) {
    $order_id = $matches[1];
    $order_key = isset($_GET[‘key’]) ? $_GET[‘key’] : ”;

    if ($order_id && $order_key) {
    // Build the correct WooCommerce thank you URL
    $new_url = wc_get_checkout_url() . ‘order-received/’ . $order_id . ‘/?key=’ . $order_key;
    wp_redirect($new_url, 301);
    exit;
    }
    }
    }

    #651083

    Luke Nielsen
    Keymaster

    Hello,

    It seems that access is limited – https://prnt.sc/JyvISHQnMf2I , could you please give full access to the admin panel?

    Thank you in advance.

    Kind Regards

    #651085

    ameerdanishpiracha
    Participant

    done

    #651150

    Luke Nielsen
    Keymaster

    Hello,

    By default, the Thank you page comes from WooCommerce. In your case, you have created your custom Thank you page and it’s not working with our Layouts, so navigate to Layouts -> Checkout page -> turn off layouts related to checkout – https://prnt.sc/2F7DoAL0giTB then clear the cache and recheck the issue.

    Kind Regards

    #651154

    ameerdanishpiracha
    Participant

    i dont want to use that thankyou page , but my previous elementor layout had a redirect to thankyou page , though that layout for checkout is already deleted.

    Also , i turned of layout for checkout and now checkout page is empty.

    #651191

    Luke Nielsen
    Keymaster

    Hello,

    Then just delete that thank you page and recheck the issue.

    Here is a video from my end – https://dropmefiles.com.ua/en/Mak3T72G

    Kind Regards

    #656159

    ameerdanishpiracha
    Participant

    Not working , tried everything , stagging credentials attached.

    #656255

    Luke Nielsen
    Keymaster

    Hello,

    Here is the thank you page – https://prnt.sc/FUmFGq9l3hqh , on the staging site it works well, please clarify if I missed something.

    I await your response.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)