Home › Forums › WoodMart support forum › The API server can’t be reached.

The API server can’t be reached.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 29, 2023 at 5:09 pm #516878

    crocart
    Participant

    Hi, it’s a popular problem as i see, but I can’t find any working solution.
    Activating process is corrupted by message in attachement.
    I really dont; know what to do 🙁

    • This topic was modified 1 year, 9 months ago by crocart.
    Attachments:
    You must be logged in to view attached files.
    November 29, 2023 at 5:15 pm #516883

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    November 29, 2023 at 5:21 pm #516892

    crocart
    Participant

    Thank you for fast response.

    November 29, 2023 at 5:33 pm #516896

    Artem Temos
    Keymaster

    We checked your website and see that your server’s IP is not blocked on our end. Probably, there is some connectivity issue caused by your server. Please, contact your hosting provider for further help.

    Kind Regards

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)