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The API server can’t be reached. Please, contact your hosting provider

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #448199

    tranvanthanh866
    Participant

    I can not active license

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    #448201

    tranvanthanh866
    Participant

    And can not import theme for my website please help me to check it

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    #448276

    Hello,

    So, we logged in to your Site Admin and tried to import the Accessories Demo that you showed in your shared Screenshot and the Demo was imported fine: https://snipboard.io/HlwCoa.jpg

    Please check back your Site after completely clearing the browser and server cache.

    Best Regards

    #448289

    tranvanthanh866
    Participant

    Thank you very much, how did you can do that, I took several days to check this issue.

    #448328

    tranvanthanh866
    Participant

    How about if I want to change to the other theme? I have changed several themes because that’s not suitable for my business, I am starting my website for my production.

    #448528

    Hello,

    We didn’t do anything special, we went to the earlier said location and clicked on Import to import the Demo and it was imported fine.

    What exactly do you mean by changing Theme? We can’t seem to understand. Do you want to use any Theme other than WoodMart? Or are you referring to changing the Demos?

    Best Regards.

    #448543

    tranvanthanh866
    Participant

    I mean change to other themes, but as I know Cloudflare’s default connection timeout is 100 seconds. that’s why I can not import the theme on my website. anyway thank you very much for your support

    #448642

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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