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The button for the delivery status is displayed twice for some products

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #666968

    DBP
    Participant

    Hi,
    unfortunately, the button for the delivery status is displayed twice for two of my products. Please help.

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    #666994

    Luke Nielsen
    Member

    Hello,

    Navigate to Layouts -> Single product -> hide this element https://prnt.sc/izLsAUjRpJuT and recheck the issue.

    Thank you for your time.

    Kind Regards

    #667011

    DBP
    Participant

    Hi Luke,
    i allready tried that. After hiding there is no button instead of two. That doesn´t solve my problem.

    #667032

    Luke Nielsen
    Member

    It seems that something happened with your server – https://prnt.sc/4mcR4U631574 , let me know when it will be fixed so I can recheck the issue.

    Kind Regards

    #667051

    DBP
    Participant

    Hi Luke, it´s up again! Pls check!

    #667094

    Luke Nielsen
    Member

    Hello,

    Here is a result after hiding the element that I mentioned above – https://prnt.sc/FVAHblPVR28O -> https://prnt.sc/1Q_9Sp-rBdID

    Let me know if I missed something.

    Kind Regards

    #667101

    DBP
    Participant

    Hello Luke,

    no good advice. If i hide the component NO button will be shown. Currently there are two buttons. I need ONE not none. Pls investigate deeper and help me to find a solution. Only hiding required components will not do the work

    #667183

    Luke Nielsen
    Member

    Hello,

    May I disable 3rd party plugins and enable the default/parent theme for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #667237

    DBP
    Participant

    Hi Luke, go4it. Kind regards

    #667321

    Luke Nielsen
    Member

    Hello,

    Edit the Product add to cart element and disable the stock status here – https://prnt.sc/e-wd4MEc7XUv

    The issue shows because you showed the Stock status element and enabled the stock status inside the Product add to cart element.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)