Home Forums WoodMart support forum The category menu is not working and the theme license is not activating.

The category menu is not working and the theme license is not activating.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #622904

    badhangsmbd
    Participant

    In my website i’m using the Woodmart vegetable website template. The category menu is working in logged-in mode but not appearing in non logged-in user. Also the theme is not activating. I need help on this.

    #623094

    Hello,

    Try to disable the Maintenance mode option in Theme Settings -> Maintenance.

    Best Regards.

    #624248

    badhangsmbd
    Participant

    The menu is working now. What about the theme activation? Is it possible to help me with this?

    #624292

    Hello,

    Can you please share the screenshot related to the theme activation issue? What issue you are facing during the theme activation?

    Best Regards.

    #624426

    badhangsmbd
    Participant

    The API server can’t be reached. Please, contact your hosting provider to check the connectivity with our xtemos.com server. If you need further help, please, contact our support center too.

    #624428

    Hello,

    We checked your website and see that your server’s IP is not blocked on our end. Probably, there is some connectivity issue caused by your server. Please, contact your hosting provider for further help.

    Kind Regards

    #635210

    badhangsmbd
    Participant

    In small screen all category are not appearing. To avoid this issue i want to add a scroll bar on this menu. Could you please help me?

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    #635282

    Hello,

    The sticky navigation menu items must fit on the screen, in case menu items don’t fit, you need to somehow reorganize the menu. It is impossible to define the “scroll” there because in this case the drop-down submenus will be cut off by the “overflow”.

    If you have any questions feel free to contact us.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)