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The checkbox for free shipping is missing.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #593712

    lost.hinata
    Participant

    Hello,

    I managed to set the free shipping progress bar to 250 euros in the cart. However, once this amount is reached, the free shipping option does not appear in the cart; the checkbox for free shipping is missing.

    #593853

    Luke Nielsen
    Keymaster

    Hello,

    In your Shipping zones, I do not see the “Free Shipping” method:

    https://take.ms/wIiGt

    https://take.ms/CgpUl

    So check our article and do the last step – https://take.ms/YVUQ0:

    https://xtemos.com/docs-topic/free-shipping-progress-bar/

    Kind Regards

    #594040

    lost.hinata
    Participant

    Hello, it’s perfect that the free shipping is displayed. However, it is not selected by default, and the client might forget to check it. Is there a way to either hide the standard shipping to only display the free shipping, or make the free shipping selected by default when it becomes available?

    #594046

    lost.hinata
    Participant

    I made the changes as you explained, but now the free shipping is always displayed in the cart, even if I’m below 250 euros, which triggers the free shipping.

    I’ll give you masked admin access to my store again.

    #594581

    Luke Nielsen
    Keymaster

    Hello,

    On my side it works well, here is a video – https://take.ms/1PT4B

    Let me know if you have any questions.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)