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The customer reviews are displayed incorrectly
- This topic has 10 replies, 2 voices, and was last updated 2 weeks, 3 days ago by
Artem Temos.
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December 3, 2025 at 2:58 pm #699005
gruender-design.deParticipantThe text in the field “Your Rating” is illegible and obscured by the stars. I can’t find a way to edit it. Does anyone have any idea how to fix this?
Attachments:
You must be logged in to view attached files.December 3, 2025 at 4:50 pm #699029
Artem TemosKeymasterHello,
To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance for your cooperation.
Best regards
December 4, 2025 at 12:11 pm #699171
gruender-design.deParticipantThank you for your help. The Problem is visible on the Single Product Pages, like this one: https://erfolgs-druck.de/produkt/alien-1979-nostromo-incinerator-unit-inkl-bauanleitung-passend-fuer-aliens-cosplay-decor-3d-druck-fan-art-prop/
December 4, 2025 at 2:39 pm #699232
gruender-design.deParticipantIt would be great if you could also remove the page margins. The full-width backgrounds in my layout should extend seamlessly to the edge of the page. Unfortunately, I can’t solve the problem even when I set it to full width and no margin is set. Perhaps it’s a border created by the sidebar, but that can’t be disabled.
December 4, 2025 at 3:35 pm #699248
Artem TemosKeymasterAs we can see, most of the plugins are still activated. Could you please temporarily deactivate them so we can troubleshoot the problem?
December 5, 2025 at 12:23 pm #699432
gruender-design.deParticipantI’ve now deactivated most of the plugins, but the problem unfortunately persists. I would appreciate it if you could look into the issue today.
The existing question is also how can the boxes in my layout be displayed without any margin? They are set to 100% width and yet only appear with a limited width.
December 5, 2025 at 4:31 pm #699502
Artem TemosKeymasterTo fix this issue, you need to edit Elementor Settings -> Typography and leave the empty global font size as shown on the screenshot https://monosnap.ai/file/cAAMmnqSNtHcJqo2uB5m7fZt16pyI2
December 8, 2025 at 1:05 pm #699813
gruender-design.deParticipantThank you for your help. And how could I fix the other Problem with the Distance to the edge of the page. For Example I would like to show the first Box under the menu on the homepage without any white edges right and left. I Can’t find the place to remove this.
December 8, 2025 at 1:08 pm #699816
Artem TemosKeymasterCould you please send us a screenshot and direct link to the page where we can seethe problems with the margin?
December 9, 2025 at 11:24 am #700034
gruender-design.deParticipantThe Problem with the margin is on every site. For example here: https://erfolgs-druck.de/druckservice.
Attachments:
You must be logged in to view attached files.December 9, 2025 at 12:49 pm #700072
Artem TemosKeymasterYou need to enable the
Container stretchoption and compensate the space between the header and the first section with a negative margin, as shown on the video https://gyazo.com/d1ad0e33ede7341738edc92c726613e1 -
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