The discount rates displayed in the Buy Together section are not working correct

[elitpharmadijital]

It appears to be offering a 24% discount on a product, but the discount shown is incorrect, raising questions in the customer’s mind.

The 24% discount on Fn Serum €50 should show €41.04, but it appears to be €45. The discount I applied doesn’t seem to be working, but it’s being applied to the total discount in the spreadsheet.

What is the reason for this error, or is there something I need to configure in the theme settings? Can you help me with this?

• This topic was modified 3 weeks, 5 days ago by elitpharmadijital.

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Hi elitpharmadijital,

Thanks for reaching to us and appreciate your patience.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

I have sent you the relevant contact information. I would appreciate it if you could resolve this as soon as possible.

If I could find out what caused the error, it would be a good experience for me, because I use the woodmart theme in most of my work.

Hi elitpharmadijital,

Thanks for details but admin details are incorrect. Meanwhile:

1. To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

2. It looks like related to shipping fees configurations, you can read more here https://woocommerce.com/document/setting-up-shipping-zones/

Regards,
Hung PD

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