the element can’t be loaded from the server.

Hello I want to insert templates widget at elementor builder
But ther ehave a error
” the element can’t be loaded from the server.”

can you please kinldy advise

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Hello,

It looks like your server blocks requests to our server’s IP. Please, contact your hosting provider and ask them to check this from their side. Our server’s IP is 95.216.69.114

Best Regards.

Dear Support

Here is the answer from the hosting support

We were able to reproduce the issue, and we reviewed our logs, but we see no records of this IP address; in fact, we don’t see any connection attempts to remote servers. Can you ask the support staff of the theme/plugin to review their server logs for our server’s IP addresses – 37.139.131.186 and 116.251.206.222?

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

Dear Support

Tried disable all plugin , just leave elementor , woodmart code and woo-commerence
admin login is sent to u in extra infromation
Please advise

Mango

Hello,

Your issue has been resolved. I have imported the template in the about us page. Check back your site and check the issue.

Best Regards.

Thank a lot , it is working , may i know what problem before ?
is it any setting i am done it wrong?

Hello,

I have updated the elementor plugin on your site and it is working fine.

Best Regards.

[Author]

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