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The entire Reviews section has disappeared from the product page

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #186096

    danielcastorani
    Participant

    Hi super support!

    I unexpectedly noticed that the entire block dedicated to reviews on the product pages has disappeared.

    THESE ARE THE TROUBLES I MADE BEFORE SENDING YOU THIS REQUEST FOR HELP:

    1) Disabled all plugins not required by the theme.
    2) I activated the Woodmart theme and not the child theme
    3) Disabled all Miniature Cache levels of plugins external to the theme options.
    4) I checked in the settings of the Theme and Woocommerce if the reviews were affiliated and they are.
    5) I have viewed the site on several different devices and Broswer.
    6) Checked that the theme was in its latest version
    7) The WoodMart and WP Bakery css are all active and regenerated correctly.

    Having performed all these tests above the problem has not been resolved. How can I solve it?

    PS. If it helps, the site is on Hostign Siteground which uses Google servers. (Never had problems with Siteground)

    Thanks for your support!

    The reviews tab is not there!

    #186110

    Hello,

    I saw the screenshots you attached. Please Go to the Edit product and make sure that the reviews are enabled for each product.

    Screenshot for Clarification: https://ibb.co/zQn1Y5F

    You need to enable reviews for each product manually from the edit page. This will fix the issue.

    Best Regards.

    #186121

    danielcastorani
    Participant

    Thanks a lot!
    This approach had eluded me.

    #186122

    Hello,

    We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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