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the footer section is messed up while viewing on the firefox browser

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • June 1, 2019 at 1:04 pm #126717

    ab
    Participant

    Hi,

    As u can see in attached image – the footer section is messed up while viewing on the firefox browser. But fine in other browsers. What I am missing here. i am using HTML block.

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    June 2, 2019 at 8:04 am #126773

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site access with admin rights to the private area

    Best Regards

    June 4, 2019 at 1:11 pm #127089

    ab
    Participant

    Hi,

    I try everything u should, but still it shows this problem on the firefox. Please help

    June 4, 2019 at 2:51 pm #127120

    Elise Noromit
    Member

    Hello,

    I have switched to the parent theme and deactivated the plugins not related to the theme, now footer works properly on Firefox.
    Please check

    Best Regards

    June 4, 2019 at 3:30 pm #127129

    ab
    Participant

    Hi,

    Please check it again, I disable most of the plugins and switched to mother theme. If u see it is better but still messed up on the firefox. Can u please send me the screen shot. I attached what I am seeing. I cleared the cache of the firefox.

    Thanks in advance.

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    June 4, 2019 at 5:25 pm #127151

    Elise Noromit
    Member

    Hello,

    Here is what I see on FireFox https://gyazo.com/f07408dbc07e15970b23aa13e81d082d

    When you wrote at the first time all the footer content was messed to the right. Now I clearly see the columns.

    Please clarify.

    Best Regards

    June 5, 2019 at 12:54 am #127176

    ab
    Participant

    Hello,

    Yap, but if u see it, still it is messed up, there is gap on the right side, right! I think it suppose to occupy full width. If u view on other browsers it occupies full width. But on firefox still there is quite large gap on the left side.

    Thanks

    June 5, 2019 at 6:47 am #127196

    Elise Noromit
    Member

    Hello,

    Please provide the screens with the gap on the right.

    Please provide your site admin access for checking.

    Best Regards

    June 5, 2019 at 10:24 am #127237

    ab
    Participant

    Hi, Please see private content

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    June 6, 2019 at 6:58 am #127315

    Elise Noromit
    Member

    Hello,

    You need to change the bottom margin in the pre-footer https://prnt.sc/ny8rxe so that footer would not overlap the footer

    Best Regards

    June 6, 2019 at 9:18 am #127341

    ab
    Participant

    Thank u very much. It helps like charm 🙂

    June 6, 2019 at 11:15 am #127361

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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