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The height of the youtube video URL inserted into the product is very low.

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • May 30, 2023 at 7:41 pm #471248

    cmeng7680
    Participant

    The height of the youtube video URL inserted into the product is very low. How to adjust?When inserted in the product editing page, the height of the video is normal, but it is very low in the preview page. How to solve?

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    May 30, 2023 at 7:42 pm #471252

    cmeng7680
    Participant

    URL：https://toplinefishingtackle.com/product/deep-sea-fishing-rod/

    June 1, 2023 at 2:00 am #471645

    Elise Noromit
    Member

    Hello,

    The product description is created by a builder and the video depends on the builder’s options.

    You can narrow the column and reduce its height to show the size you need.

    If you have any questions please feel free to contact us.

    Best Regards

    June 1, 2023 at 5:07 pm #471883

    cmeng7680
    Participant

    I have used other themes and only the woodmart height will be compressed

    June 3, 2023 at 2:19 am #472273

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    June 3, 2023 at 4:39 pm #472375

    cmeng7680
    Participant

    OK

    • This reply was modified 1 year, 6 months ago by cmeng7680.
    June 4, 2023 at 9:57 pm #472503

    Elise Noromit
    Member

    Hello,

    Please check the site admin access I cannot log in.

    Best Regards

    June 4, 2023 at 10:18 pm #472505

    Elise Noromit
    Member

    Hello,

    Please recreate the product content with Elementor: https://gyazo.com/e9fe0e85ff91cfa25dedaec976ecedf6

    Insert the row, divide it into columns, and add a video widget.

    Best Regards

    June 5, 2023 at 5:34 pm #472757

    cmeng7680
    Participant

    Do I have to use elementor? I use other themes, even if I use WordPress to edit, the youtube video will not be highly compressed. What is the reason?

    June 6, 2023 at 12:49 am #472818

    Elise Noromit
    Member

    Hello,

    If you want to show the youtube video nicely, you would better use Builder.

    If you have any questions please feel free to contact us.

    Best Regards

    June 16, 2023 at 6:52 pm #475499

    cmeng7680
    Participant

    I have used the theme of astra, my video height will not be compressed, I don’t want to use elementor to edit my product, it is very troublesome.

    June 20, 2023 at 12:45 am #475949

    Elise Noromit
    Member

    Hello,

    Now the video is full-width. Please advise how do you want it should be and how it looks like on the astra theme?

    Best Regards

    June 25, 2023 at 7:36 pm #477108

    cmeng7680
    Participant

    That’s because I used elementor, and the display is incomplete if I don’t use it.

    June 27, 2023 at 1:59 am #477404

    Elise Noromit
    Member

    Hello,

    WoodMart theme is based on either Elementor or WP bakery page builder (do not use both at once) and all the settings and styles are based on the default functionality of the builders.

    If you do not want to use builders, please wrap the video into a dive, assign a class and apply the custom CSS.

    If you have any questions please feel free to contact us.

    Best Regards

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