The import could not be completed due to a low timeout limit ..error
-
I’m trying to import one of the prebuilt sites, but I keep getting the following message:
‘The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.’
I’ve already updated the settings in php.ini, but I’m still encountering the same error.
Hello,
Thank you for reaching out to us regarding the issue with importing a prebuilt site. It seems that even after updating your php.ini, the timeout limit has not been effectively increased.
To further assist you, we need to take a closer look at your website’s configuration. Could you please provide us with temporary admin access to your WordPress dashboard? You can securely share the credentials in the Private content field.
Also, ensure that your hosting provider has implemented any changes you made to the php.ini file and that it applies to your current hosting environment.
Looking forward to your response.
Regards
.
