The import could not be completed due to a low timeout limit on the server…

Hello, like others on this forum i’ve received the error: “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”

Steps i’ve taken to try to make it work:

1. To fix the issue try to edit the file wp-content/plugins/woodmart-core/importer/class-wp-import.php and add the following code after the line $url = str_replace( ‘http:’, ‘https:’, $url ); as shown on the screenshot https://gyazo.com/5346a3735046082f80b6651c8452a7a6

if ( strpos( $url, ‘wp-content/uploads/’ ) && strpos( $url, ‘/dummy.xtemos.com/’ ) ) {
$url = str_replace( ‘https://dummy.xtemos.com/’, ‘https://woodmart-dummy.b-cdn.net/’, $url );
}

2. I’ve deleted all dummy content
3. Deactivated all unncessary plugins
4. Contacted my host to increase the limit but they can’t not increase the limit.

I’ve done all these steps (except 4.) but still can’t import the desired theme (vegetables)

Can someone help?

Regards,
Maarten

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please send us your FTP access so we can check this issue on your website.

Kind Regards
XTemos Studio

[marijsmaarten]

FTP access can be found in the private content

• This reply was modified 10 months ago by marijsmaarten.

Hello,

You can fix it by applying patch # 605164. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

[Author]

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