Home Forums WoodMart support forum The import could not be completed due to a low timeout limit on the server.

The import could not be completed due to a low timeout limit on the server.

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  • Author
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  • #536568

    l2b555
    Participant

    I am getting this error when trying to import the prebuilt demo theme “Food delivery”:

    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    #536693

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #537002

    l2b555
    Participant

    Hey for some reason it looks like the prebuilt imports work now! You can close this thread if you would like. Thanks for getting back to me anyways.

    #537114

    Artem Temos
    Keymaster

    We are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

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