The import could not be completed due to a low timeout limit on the server

Hi Team,

We are trying to import Furniture 2 template and content; however, we are receiving this error.

“The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”

Our server time limit is 500 seconds, as attached in the screenshot.

Appreciate your support asap

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

You need to fix your website URL to make it load correctly via HTTPS first. You can do this in WordPress -> Settings https://gyazo.com/3910e8dfc12f00a50d0b3b7e0a5d6f6c
After fixing this, try to run the import again and let me know if it works.

Kind Regards
XTemos Studio

Thanks, this solved the issue. Hope you update the documentation to include that the website should work on HTTPS only as part of the requirements

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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