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The import could not be completed due to a low timeout limit on the server.

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  • #540124

    patrick.wittstock
    Participant

    Hello I am having trouble to import the demo content in the WoodMart theme.
    I get this error: “The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”
    I already changed this within my .htaccess
    php_value max_execution_time 300

    What else could I do?

    Thank you.

    #540125

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)