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The import could not be completed due to a low timeout limit on the server.

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  • #556446

    rusakovs2005
    Participant

    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    I am getting an error like this when importing a theme. I increased it to 300, 360 to fix the timeout but still no improvement.

    I try to import Fashion (red theme)

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    #556457

    Artem Temos
    Keymaster

    Hello,

    Despite the fact that the system status page shows a 256MB PHP memory limit, we see the error that it exceeds the quote https://gyazo.com/4d4cdcabd69e74f36740e2dd801eece3
    But according to the error it has only 128MB limit. You need to consult with the hosting provider for help on this matter.

    Kind Regards

    #556459

    rusakovs2005
    Participant

    i change memory limit to 256, but it not help

    #556465

    Artem Temos
    Keymaster

    Try to run the import and check your error logs on the server to see if the memory limit is increased or not.

    #556473

    rusakovs2005
    Participant

    may be you can help us?

    #556580

    Artem Temos
    Keymaster

    It is related to the server configuration so we can’t help you on this matter. You need to consult with your hosting provider for help or try to use a different provider.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)