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The latest version of theme seems to have a bug

Viewing 30 posts - 1 through 30 (of 37 total)
  • Author
    Posts
  • #669402

    justinterweb
    Participant

    The latest version seems to have a bug in the portfolio section on the dashboard. It’s not displaying all portfolio items – only six are visible in my case, even though there are more than that.

    Also, the button styling appears different. Previously, the min-width was working as expected, but something seems to have changed in the new version.

    #669404

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #669423

    justinterweb
    Participant

    Sure, find below:

    #669425

    Luke Nielsen
    Keymaster

    Hello,

    1. May I disable 3rd party plugin and enable the parent theme for testing?

    2. That button works well – https://prnt.sc/EJgpffjD6c4J , please clarify if I missed something.

    Kind Regards

    #669438

    justinterweb
    Participant

    Yes, regarding the button, earlier the min-width was working, but with the updated version, it’s not That’s why I gave you another URL where it’s working on the old version, but on the latest, you will see they kind of too close

    #669536

    Luke Nielsen
    Keymaster

    Hello,

    1. It seems like a bug in WordPress itself. Remove those projects that are not shown in the WP Dashboard and create new ones, then recheck the issue.

    2. Use the below CSS to fix the issue with the buttons. Define it in Theme Settings -> Custom CSS.

    html {
        font-size: revert;
    }

    Kind Regards

    #669552

    justinterweb
    Participant

    The issue affects multiple existing websites after the theme update to the latest version. While we can do on the new websites, but deleting and recreating the existing ones is not a viable solution. The problem is specifically related to the portfolio section.

    #669655

    Luke Nielsen
    Keymaster

    In this case, send FTP access to your server files so our developer can investigate it properly.

    Kind Regards

    #669821

    justinterweb
    Participant

    Find Below

    #669831

    Luke Nielsen
    Keymaster

    Hello,

    Update the theme to the latest version, then navigate to WoodMart -> Patcher -> and apply 669828 patch.

    Recheck the issue and let me know.

    Kind Regards

    #669849

    justinterweb
    Participant

    Hi, will this patcher apply to all websites which is on the latest theme?

    #669851

    Luke Nielsen
    Keymaster

    Yep, this patch is available for all websites with the latest version of the theme.

    Kind Regards

    #672273

    justinterweb
    Participant

    Thank you for resolving the above issue. We’re encountering another problem related to the product grid — on the mobile version, the order appears to be getting changed or reversed, regardless of the sorting option selected

    #672358

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #672438

    justinterweb
    Participant

    Sure

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    #672470

    Luke Nielsen
    Keymaster

    Check how it works now and let me know.

    https://take.ms/t6pNn

    Kind Regards

    #676915

    justinterweb
    Participant

    Hi, I have another question. We’re using a custom product layout and the ‘Product Meta Value’ element. Even though we’re using a WYSIWYG field in ACF, the frontend doesn’t display any paragraph tags or spacing between elements. Find the screenshot below.

    #676953

    Luke Nielsen
    Keymaster

    Hello,

    Please update access to the staging website so I can look closer at that issue.

    Thank you for your time.

    Kind Regards

    #676979

    justinterweb
    Participant

    Sure check please below

    #677002

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please clarify how I can show that meta information on the default product page (without using Layout) so I can compare those pages. Because at the moment, if I disable the layout, I cannot find that section from the plugin.

    Thank you for your time.

    Kind Regards

    #677039

    justinterweb
    Participant

    Ok, if we are not using that specific element, I will either need to override the single-page template and use the ACF field directly to display it. Alternatively, I could create a shortcode in functions to output it. I am positive that those methods would render the paragraph formatting correctly. Right now, we are only seeing plain text output, which is why we opted for the WYSIWYG field in a first place to ensure the content appears with proper formatting. Let me know if you want to see that data output without ‘Product Meta Value’ to compare.

    #677042

    justinterweb
    Participant

    Also, I have another question. I’m noticing a lot of CSS and JS files being flagged as render-blocking in PageSpeed Insights. I’ve only started working on one section and the footer, but these files seem to be the same across all websites. Is there a way to prevent some of these resources from loading if they aren’t needed on a specific page?

    • This reply was modified 2 weeks, 4 days ago by justinterweb.
    #677047

    Luke Nielsen
    Keymaster

    Yep, please clarify how to enable it without the Product Meta Value element in Layouts.

    Thank you in advance.

    Kind Regards

    #677091

    justinterweb
    Participant

    Hi, you can find the page URL below where we are utilizing the same ACF field (WYSIWYG) to display the details, and it comes with proper formatting. Let us know if you need anything from our end.

    #677181

    Luke Nielsen
    Keymaster

    On the last page you sent, I can see that there is a better HTML structure – https://take.ms/pGh07

    On the product page, there are no “p”, “ul”, “li” tags and that is why there is such an issue – https://take.ms/JFzqO

    So you need to define the same block on the default product page to check how it works there.

    I await your response.

    Kind Regards

    #677199

    justinterweb
    Participant

    We know that, which is why we reached out to you. We’re using the WoodMart layout to build a custom single product page. We noticed that the “Product Meta Value” field provided by your theme is available, so we’ve used it—and it is working.

    However, the only issue is that this field isn’t displaying proper formatting on the product page. That’s what we wanted to check with you. Since you mentioned seeing it in action, we tested the same field on a portfolio page, and there it displays perfectly with proper formatting.

    We’d like to know if the “Product Meta Value” field is expected to support formatting on product pages as well. Please let us know.

    #677227

    Luke Nielsen
    Keymaster

    Unfortunately, the Product Meta Value element doesn’t have a filter for properly displaying content from WYSIWYG fields.

    Kind Regards

    #677233

    justinterweb
    Participant

    Ok, could you please let us know which field should be used to display custom data? If not available, will this feature be included in a future theme update?

    #677277

    Luke Nielsen
    Keymaster

    We will consider the possibility of fixing this in the future. Also, for your situation, we can offer you an example of a custom shortcode that needs to be added to the child theme, which will display your content correctly

    add_shortcode( 'custom_shortcode', function () {
    	echo wpautop( get_post_meta( get_the_ID(), 'perfect_serve_content', true ) );
    });

    Kind Regards

    #678073

    justinterweb
    Participant

    Thanks! I have one more issue — on the single product page, there’s initially less space below the header when the page loads. However, after scrolling, it flickers and the spacing below the header increases. I’m sharing the link below; please let me know how I can fix this.

Viewing 30 posts - 1 through 30 (of 37 total)