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This topic has 37 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.

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October 31, 2021 at 5:00 pm #328787

Elise Noromit
Member

Hello,

I can see you have installed the child theme, however, I have now activated it and am not getting the styles or tables to work as exampled below:

I have not installed the child theme it was there before.

Please provide the credentials for https://cloudwebhostingprovider.com/project1/

Best Regards

October 31, 2021 at 8:55 pm #328798

shopart24
Participant

Thank you, I have popped details in private area.

Kind regards
Gary

October 31, 2021 at 9:33 pm #328799

shopart24
Participant

You mayneed this as well in the private content section

November 1, 2021 at 8:37 am #328867

Elise Noromit
Member

Hello,

I have not installed any child themes.

Please provide the credentials for this site: https://cloudwebhostingprovider.com/project1/

Best Regards

November 1, 2021 at 10:26 am #328891

shopart24
Participant

Please look in Private Content:

Kind regards
Gary

November 2, 2021 at 12:46 am #329069

Elise Noromit
Member

Hello,

Your current theme is 5.3.6. All the customization may be lost and you will have to recreate it again.

Please restore the site from the backup I will try again.

Best Reards

November 2, 2021 at 6:17 pm #329268

shopart24
Participant

Hello again,

I have cloned a version dated 31-10-21 that hopefully might work fingers crossed!!!

I’ve use the directory /project2 that I created through cpanel clone tool

Details in private section.

I look forward to some good news

Many thanks
Kind regards
Gary

November 3, 2021 at 11:54 pm #329499

Elise Noromit
Member

Hello,

I could not upload the theme via FTP I have got a critical error.

Please restore the site from the backup I will try again.

Best Regards
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