The ‘Load More’ functionality is not working with the taxonomy

Hi,

We have registered a custom “Range” taxonomy for WooCommerce products on the website and implemented a “Load More” feature. However, the “Load More” functionality is not working on this page.

https://staging.directtableware.com/range/academy/

Could you please look into this and provide an appropriate solution?

Let us know if you have any questions or concerns.

Thanks,

Hi it-1760,

Thanks for reaching to us.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,
Hung PD

Hi,

Please refer to the details available in the private area.

Let us know if you have any questions or concerns.

Thanks,

Hi it-1760,

Thanks for details.

I double checked, and you are using CPT Range and custom template, unfortunately Read More currently does not support for CPT inside Products post type and others.

Regards,
Hung PD

Hi,

Thank you for your support.

I believe there may be a misunderstanding—we’re referring to the “Load More” feature, not “Read More.”

Please review it again and let us know if you have any questions or concerns.

Thanks,

Hi it-1760,

Sorry for typo, but it has same meaning for Load More functionality.

Regards,
Hung PD

Hi,

When pagination is enabled, it works correctly on the page below. Does this mean that support is not provided for the “Load More” feature when using a custom template or custom taxonomy pages?

https://staging.directtableware.com/range/academy/

Let us know if you have any questions or concerns.

Thanks,

Hi it-1760,

After reviewing your website, we noticed that the taxonomy-ranges.php file is missing some essential code that is typically found in the archive-product.php file used for default taxonomies.

In your case, the following code is missing (https://monosnap.com/file/8Q4s8RZEIJFUKGr3dbs3wdWrWidqnr).
We also noticed that you are overriding the archive template using Elementor Pro. In such cases, our pagination (Load More) feature does not work properly.

To make it work correctly, you need to:

1. Add the missing code to your taxonomy-ranges.php template.

2. Disable the archive template for this taxonomy in Elementor Pro.

3. Once these changes are made, the Load More pagination should function as expected https://monosnap.com/file/mqv3D74Z3GvrE5C1CAXEMvqtTCCGCz.

Regards,
Hung PD

Thanks for the update.

We have follow your steps and now it working fine.

Now when we load the page then it shows the result count “Showing 1–30 of 685 results.”

When we click on load more CTA then it showing the “Showing 31–60 of 685 results.”

Now it loading the total 60 product on one load more so it must be need to show the result like “Showing 1–60 of 685 results.”

Can you please provide the solution for it.

Please check attached images for more clearification.

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Hi it-1760,

It will shows total of loaded products and WoodMart does not control it.

For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

Regards,
Hung PD

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