the load more mixes up

hello if you go e.g to https://kourtakis-lighting.gr/product-category/fotistika-esoterikou-xorou/epitrapezia-fotistika-portatif/ and scroll down, allseems ok. https://i.imgur.com/dAWLkFR.png
This is until you reach out at the bottom where it should say load more and then load more products under.b
this is where the issue appears https://i.imgur.com/vHPKabl.png
i even changed from infinite scrolling to load more button and to pagination but it is still messing things up.
this is happening in all pages!

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

Thank you in advance

Hello,

Try to replace files in the folder woodmart/js/ with the following https://drive.google.com/file/d/1zB2Hl8ddEPaLmQ4QnA8vr9h1vUfDjtPZ/view
Then clear your browser cache and test again.

Kind Regards

Hello,i found out that the plugin EWWW Image Optimizer was causing the issue. So i deactivated it. So now,can i reenable the plugin and apply the above change and it will work?
Is this a bug and the abive will be an update?
Thnak you

Hello,

Try to deactivate the plugin and apply the fix that we provided. Then, test how it works with plugin as well.

Kind Regards

hi, i uploaded the files on test.kourtakis-lighting.gr https://i.imgur.com/1CrsPf0.png with and without the plugin enabled.i cleared cache but the header is being mixed up.
so should i roll back to the original files?
thanks

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

Thank you in advance

ok, i disabled them,kept only 2-3 essential for security reasons.
I have uploaded the files you provided me.
P.S the EWWW Image Optimizer seemed to do the problem, but also when enabling the yith gift card i had issue with cart not updated when adding products (could you please have a look at this also?)
this is the test site, so whatever you change, i must be notified to also apply on main site.
thank you!

Please, disable all cache and optimizations plugins as well because we can’t see our original JS files to investigate the problem.

ok,it did it,you can proceed

It is still cached and we don’t see any changes in theme files and Theme Settings https://prnt.sc/xg864n

i cleared cache on server

We need you to disable all cache and optimization mechanisms completely. Otherwise, we are not able to see any changes we made in Theme Settings.

i have given you full access,i don’t know what else you need me to dsable.i have no cache plugins enabled.
why don;t you please login and disable whatever is bothering you?
thank you

also please chech the add to cart issue.the cart is not updated properly

Hello,

We don’t see any problems with the infinit scrolling and add to cart functions at the moment

https://gyazo.com/88beffddc4798bb2de6dc0a5a62c130f
https://gyazo.com/7ae4989adecc4d19ac9a2ccf5279720a

Regards

yes, you mean no issues with all the plugins disabled?
so why have i been seeing them please?
are you reffering to kourtakis-lighting.gr or to test.kourtakis-lighting.gr?
e.g on https://kourtakis-lighting.gr/product-category/fotistika-eksoterikou-xorou/fotistika-outdoor-gardenlights-streetlights-epidapedia-architektonikos-fotismos-led/ there is no issue.
but on https://test.kourtakis-lighting.gr/product-category/fotistika-eksoterikou-xorou/fotistika-outdoor-gardenlights-streetlights-epidapedia-architektonikos-fotismos-led/ you see the difference.
i have used 2-3 browsers and see the issue.
when plugin EWWW Image Optimizer is enabled, the issue appears.
so
1. what do i do with the fix you sent me? is it supposed to fix the incopatability ? do i leave them or do i restore to the older files???\
2. what about the gift card issue?did you see it?
thanks

Hello,

I have tested this on test.kourtakis-lighting.gr.

We don’t know why it doesn’t work with this plugin. Probably, it cached previous versions of theme files or break some JS.

1. You need to keep the fix on your website. We will include it in our next theme update for sure.

2. As for the gift plugin, you need to contact plugin developers for help since it might be not compatible with our theme. We didn’t declare our theme to be compatible with this plugin.

Kind Regards

[Author]

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