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The main Home page not not uploading

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  • #494517

    Andy
    Participant

    Good day Support Team,

    I have installed the Woodmart theme on my website, but I am encountering an issue with the main home page. It is not loading correct, and all I see are errors. Interestingly, all other pages are functioning correctly, except for the homepage. Please see my web site link.

    Could you please assist me in resolving this issue? I have already removed all previous templates, but the problem persists.

    Thank you for your help.

    Regards,
    Andy

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    #494527

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #494549

    Andy
    Participant

    Good day Support Team,

    Please see massage in Extra information column

    #494680

    Hello,

    I see only siuluspalvos.lt site, Please could you just give access to the admin area?

    Best Regards

    #494694

    Andy
    Participant

    Hi Support Team,
    Thanks for quick reply
    Please see info in Extra column

    Regards,
    Andy

    #494709

    Andy
    Participant

    Good day Support Team,

    I managed to sort out, thanks for your help

    #494800

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)

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