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The megamenu is not stable
- This topic has 13 replies, 2 voices, and was last updated 1 year, 5 months ago by
Artem Temos.
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AuthorPosts
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April 30, 2024 at 8:52 pm #562237
salvioeboliParticipantThe megamenu on header is not stable, it disappears when you stop on a link. you have to open it twice, just so it stays active and doesn’t disappear. But just load another page and the problem occurs again
Attachments:
You must be logged in to view attached files.May 1, 2024 at 9:13 am #562286
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderThank you in advance.
May 1, 2024 at 11:42 am #562352
salvioeboliParticipantHello , as per your request I have deactivated all the plugins you requested except:
Elementor
Woocommerce
Woodmart CoreMay 1, 2024 at 2:23 pm #562383
Artem TemosKeymasterSorry but the password seems to be wrong and we can’t enter your dashboard.
May 1, 2024 at 6:01 pm #562462
salvioeboliParticipantHello,
please double checkmaybe I inserted a space before the pwd . Copy and paste the password after the “:”
Sorry
many thanks in advanceMay 2, 2024 at 9:16 am #562548
Artem TemosKeymasterIt looks like a problem is caused by Elementor PRO. Try to remove all the elements that come with Elementor PRO from the mega menu and check how it works.
May 2, 2024 at 9:40 am #562558
salvioeboliParticipantHello, I deleted the elements from the menus coming from ELEMENTOR PRO as you recommended and I also deactivated the plug-in, but the problem persists.
May 2, 2024 at 10:18 am #562574
Artem TemosKeymasterCould you please disable clourflare rocket loader on your website also? https://gyazo.com/1d47c65792d8990e4a3e0f370a8b098a
May 2, 2024 at 10:24 am #562582
salvioeboliParticipantHi, cloudflare rocket loader deactivated
Many thanks
Attachments:
You must be logged in to view attached files.May 2, 2024 at 3:05 pm #562741
Artem TemosKeymasterTry to add the following PHP code snippet to the child theme functions.php file to fix this
add_action('woodmart_clear_menu_offsets_on_resize', '__return_false');May 2, 2024 at 3:23 pm #562752
salvioeboliParticipantDears,
Thank for your time to help me,
already fix functions.php
it seems more stable, now there is only this error: the padding at the bottom has increasedAttachments:
You must be logged in to view attached files.May 2, 2024 at 4:33 pm #562785
Artem TemosKeymasterSorry for the inconvenience. We have changed it back. Please check now.
May 2, 2024 at 4:45 pm #562792
salvioeboliParticipantDears, now everithing is ok , it’ solved
Many thanks about your support.May 2, 2024 at 5:28 pm #562807
Artem TemosKeymasterGreat, you are welcome! Feel free to contact us if you have any further questions.
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Tagged: megamenu
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