Home Forums WoodMart support forum the menu in the mobile version does not work

the menu in the mobile version does not work

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #558144

    david-2852
    Participant

    Hi
    No menu is displayed on the website, it worked but it no longer works.

    I have it configured and associated in the menu header, but it no longer works

    you can check it at: http://www.oficinaydespacho.com

    best

    • This topic was modified 2 weeks ago by david-2852.
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    #558689

    Hung Pham
    Keymaster

    Hi david-2852,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #558807

    david-2852
    Participant

    Hi Hang
    I send you the access

    best

    #559081

    Hung Pham
    Keymaster

    Hi david-2852,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #559328

    david-2852
    Participant

    HI Hung, feel free to do so. Please inform me of the changes you make.

    #559953

    Hung Pham
    Keymaster

    Hi david-2852,

    Thanks for your patience.

    It seems you change admin details https://prnt.sc/XTdRGmEg-0RQ

    However, I deactivate all plugins, except WoodMart Core and WPBakery and mobile menu worked again. You should reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)