the mobile menu arrow not showing

I wanted to bring to your attention an issue we’ve encountered with our mobile site. It appears that the arrow category menu is not showing up in the mobile version. This is affecting navigation and could impact the user experience for mobile users.

Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

sir?

are you free ?

support is not good , need more than 4 hours to send reply

I wanted to bring to your attention an issue we’ve encountered with our mobile site. It appears that the arrow category menu is not showing up in the mobile version. This is affecting navigation and could impact the user experience for mobile users.

Hello,

Make sure that your categories have nested menu items – https://take.ms/1RSIXu , https://take.ms/J7Cmr

Also, as I mentioned above, send me access to the admin panel so I can check the site setting.

Kind Regards

Hello,

You can check on your demo, as the issue seems to be present there as well. Regarding the categories, I will adjust them according to what is outlined in the theme.

Thank you for your assistance.

Best regards.

Hello,

I cannot understand what exactly you want to show in the dropdown of the category of the mobile menu, do you mean to show on the mobile menu this content from the Desktop https://take.ms/ppRIr ?

Kind Regards

how i can send you admin pannel and password

hello ?

Hello,

You can send access via the private area (below the message area – https://take.ms/E8s45)

Also, what exactly do you want to show in the dropdown of the category of the mobile menu, do you mean to show on the mobile menu this content from the Desktop https://take.ms/ppRIr ?

Kind Regards

Hello,

I contacted you some time ago regarding the issue with the missing arrows in the theme, but I haven’t received any response yet. I am currently online and waiting for your reply.

It’s crucial to resolve this issue quickly. Could you please respond as soon as possible so we can address this problem together?

Additionally, please let me know how I should share the data with you to grant access to my admin panel.

Thank you for your prompt attention.

Hello,

That dropdown https://take.ms/D19CX is related to the Desktop area and it’s configured to show only on the Desktop. It cannot be shown on mobile, because such a huge menu will be broken on mobile devices due to low resolutions. So it’s impossible to show the dropdown menu from a Desktop on a mobile dropdown menu.

Kind Regards

I only want to display the sub-menus without the full content. I will send you a preview using Elementor that shows the sub-menus with the arrows.

Hello,

Send your access via the private area, please.

https://take.ms/dBC80

Kind Regards

[Luke Nielsen]

.

• This reply was modified 2 months, 3 weeks ago by Luke Nielsen.

admin wordpress:

Do you have access to my account?

Are you there?

Hello,

Yes, I see the access but which URL address of the site do you have?

Thank you for your time.

Kind Regards

supplytech.ma

if possible i send you teamviewer to check with me

are you there ?

Hello,

Navigate to Header Builder -> Mobile -> Mobile menu -> enable the “Show HTML Blocks” option – https://take.ms/2vSHd8

Then check how it works.

Kind Regards

yes work thank you

Hello,

Always remember that you can reach out to us with any questions you may have.

Thank you for your time and patience.

Kind Regards

[Author]

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