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the mobile menu arrow not showing

Viewing 27 posts - 1 through 27 (of 27 total)
  • Author
    Posts
  • #593537

    supplytech.infos
    Participant

    I wanted to bring to your attention an issue we’ve encountered with our mobile site. It appears that the arrow category menu is not showing up in the mobile version. This is affecting navigation and could impact the user experience for mobile users.

    #593568

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #593664

    supplytech.infos
    Participant

    sir?

    #593665

    supplytech.infos
    Participant

    are you free ?

    #593688

    supplytech.infos
    Participant

    support is not good , need more than 4 hours to send reply

    #593702

    supplytech.infos
    Participant

    I wanted to bring to your attention an issue we’ve encountered with our mobile site. It appears that the arrow category menu is not showing up in the mobile version. This is affecting navigation and could impact the user experience for mobile users.

    #593842

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that your categories have nested menu items – https://take.ms/1RSIXu , https://take.ms/J7Cmr

    Also, as I mentioned above, send me access to the admin panel so I can check the site setting.

    Kind Regards

    #593852

    supplytech.infos
    Participant

    Hello,

    You can check on your demo, as the issue seems to be present there as well. Regarding the categories, I will adjust them according to what is outlined in the theme.

    Thank you for your assistance.

    Best regards.

    #593859

    Luke Nielsen
    Keymaster

    Hello,

    I cannot understand what exactly you want to show in the dropdown of the category of the mobile menu, do you mean to show on the mobile menu this content from the Desktop https://take.ms/ppRIr ?

    Kind Regards

    #593873

    supplytech.infos
    Participant

    how i can send you admin pannel and password

    #593895

    supplytech.infos
    Participant

    hello ?

    #593897

    Luke Nielsen
    Keymaster

    Hello,

    You can send access via the private area (below the message area – https://take.ms/E8s45)

    Also, what exactly do you want to show in the dropdown of the category of the mobile menu, do you mean to show on the mobile menu this content from the Desktop https://take.ms/ppRIr ?

    Kind Regards

    #593898

    supplytech.infos
    Participant

    Hello,

    I contacted you some time ago regarding the issue with the missing arrows in the theme, but I haven’t received any response yet. I am currently online and waiting for your reply.

    It’s crucial to resolve this issue quickly. Could you please respond as soon as possible so we can address this problem together?

    Additionally, please let me know how I should share the data with you to grant access to my admin panel.

    Thank you for your prompt attention.

    #593918

    Luke Nielsen
    Keymaster

    Hello,

    That dropdown https://take.ms/D19CX is related to the Desktop area and it’s configured to show only on the Desktop. It cannot be shown on mobile, because such a huge menu will be broken on mobile devices due to low resolutions. So it’s impossible to show the dropdown menu from a Desktop on a mobile dropdown menu.

    Kind Regards

    #593922

    supplytech.infos
    Participant

    I only want to display the sub-menus without the full content. I will send you a preview using Elementor that shows the sub-menus with the arrows.

    #593925

    Luke Nielsen
    Keymaster

    Hello,

    Send your access via the private area, please.

    https://take.ms/dBC80

    Kind Regards

    #593942

    supplytech.infos
    Participant

    .

    • This reply was modified 2 months, 1 week ago by Luke Nielsen.
    #593943

    supplytech.infos
    Participant

    admin wordpress:

    #593947

    supplytech.infos
    Participant

    Do you have access to my account?

    #593967

    supplytech.infos
    Participant

    Are you there?

    #593969

    Luke Nielsen
    Keymaster

    Hello,

    Yes, I see the access but which URL address of the site do you have?

    Thank you for your time.

    Kind Regards

    #593971

    supplytech.infos
    Participant

    supplytech.ma

    #593972

    supplytech.infos
    Participant

    if possible i send you teamviewer to check with me

    #593980

    supplytech.infos
    Participant

    are you there ?

    #594000

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Header Builder -> Mobile -> Mobile menu -> enable the “Show HTML Blocks” option – https://take.ms/2vSHd8

    Then check how it works.

    Kind Regards

    #594012

    supplytech.infos
    Participant

    yes work thank you

    #594014

    Luke Nielsen
    Keymaster

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    Thank you for your time and patience.

    Kind Regards

Viewing 27 posts - 1 through 27 (of 27 total)

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