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The mobile menu is different on the product page from the mobile's home page
- This topic has 13 replies, 2 voices, and was last updated 5 years, 6 months ago by Elise Noromit.
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May 2, 2019 at 5:48 pm #121898
BizbuildererParticipantI edited the Digital Portfolio Menu to look exactly like the Jewelry’s base menu, and the site wide change took effect except on the mobile menu’s product page and the mobile menu’s search results page. How do make the product page’s menu look exactly like what’s on the mobile menu’s homepage? and for the menu to be consistent on all pages for the mobile view?
May 3, 2019 at 8:06 am #121954
Elise NoromitMemberHello,
Your question is not clear enough. Please provide the screen what you want to implement on the product page and on the search result page. Mobile menu and search result are the same thought all the demos.
Best Regards
May 3, 2019 at 12:41 pm #121980
BizbuildererParticipantOkay, this is what the Menu looks like on the Mobile Home Page (Menu positioned on the left)
https://prnt.sc/njwu1zThis is a Product Sample on Mobile that has a different Menu position (Menu positioned on the Right)
https://prnt.sc/njwyw0This is what the Menu shows on the Product Page after you open the menu
https://prnt.sc/njx1lrI want the Product page’s Menu to be positioned on the left always and for the menu to look like the Home Page’s menu as in the first screen shot without the Categories Tab.
May 3, 2019 at 1:38 pm #121991
Elise NoromitMemberHello,
Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe
Choose the proper header type (your current) http://prntscr.com/iyd333
Switch to the mobile view of your header http://prntscr.com/iyd3v3
Set the menu location, if it should have the search and which menu to show in categories https://gyazo.com/f360d333153392efab8108a2772f12e9
The category menu is created/edited in Appearance > Menu
Best RegardsMay 4, 2019 at 1:23 am #122103
BizbuildererParticipantWell that’s just the problem, I already made all those configurations because I used the exact blueprint configurations for the Header Jewelry in place of the Digital Portfolio header, since I am using the Digital Portfolio base; however, in spite of the fact that I made all the necessary configurations, the menu worked everywhere else except for the product page and the search results page. The menu shows up exactly the way I want it to except for the product page and search results section is what I’m saying.
May 4, 2019 at 9:47 am #122126
Elise NoromitMemberHello,
Please navigate to the Theme Settings > Product page and check which header is set. Make sure it the same as for other pages. If it is the same, provide your site admin access into the private area I will check the settings.
Best Regards
May 5, 2019 at 9:57 am #122201
BizbuildererParticipantYeah I tried going to settings to set the single product page header to Jewelry like you suggested and I didn’t see any change yet so I set the header back to none. I didn’t see any mobile view options in the Theme Settings.
May 5, 2019 at 2:14 pm #122214
Elise NoromitMemberHello,
I have checked and compared header and mobile menu on the home page and on the product page I do not see any difference
Please clarify the problem. What do you want on the mobile menu?
Best Regards
May 5, 2019 at 8:48 pm #122240
BizbuildererParticipantOkay I need you to take an actual phone: Home >> shop page >> click on any product you see there.
May 5, 2019 at 9:40 pm #122246
BizbuildererParticipantAlso, you will need to be logged out to see the problem occur.
May 6, 2019 at 6:47 am #122275
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and let us check as well
Best Regards
May 6, 2019 at 8:10 pm #122404
BizbuildererParticipantOut of all the plugins you see that I have installed on my website, can you tell me exactly which of the plugins you would like for me to deactivate to see if it would solve the issue?
May 6, 2019 at 8:55 pm #122407
BizbuildererParticipantOkay, here’s what I just did. Deactivating all the plugins seemed like an overkill process so I went ahead and killed the shop page in the mobile navigation menu instead, and I also removed all the categories from the categories menu as well. The Mobile view is actually working now on account of what I did.
May 7, 2019 at 7:00 am #122458
Elise NoromitMemberHello,
Here are the plugins related to our theme, deactivate all the rest http://prntscr.com/mckr3o
I have deleted all the screens.
Best Regards
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