Home Forums WoodMart support forum The mobile menu is different on the product page from the mobile's home page

The mobile menu is different on the product page from the mobile's home page

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #121898

    Bizbuilderer
    Participant

    I edited the Digital Portfolio Menu to look exactly like the Jewelry’s base menu, and the site wide change took effect except on the mobile menu’s product page and the mobile menu’s search results page. How do make the product page’s menu look exactly like what’s on the mobile menu’s homepage? and for the menu to be consistent on all pages for the mobile view?

    #121954

    Hello,

    Your question is not clear enough. Please provide the screen what you want to implement on the product page and on the search result page. Mobile menu and search result are the same thought all the demos.

    Best Regards

    #121980

    Bizbuilderer
    Participant

    Okay, this is what the Menu looks like on the Mobile Home Page (Menu positioned on the left)
    https://prnt.sc/njwu1z

    This is a Product Sample on Mobile that has a different Menu position (Menu positioned on the Right)
    https://prnt.sc/njwyw0

    This is what the Menu shows on the Product Page after you open the menu
    https://prnt.sc/njx1lr

    I want the Product page’s Menu to be positioned on the left always and for the menu to look like the Home Page’s menu as in the first screen shot without the Categories Tab.

    #121991

    Hello,

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Switch to the mobile view of your header http://prntscr.com/iyd3v3

    Set the menu location, if it should have the search and which menu to show in categories https://gyazo.com/f360d333153392efab8108a2772f12e9

    The category menu is created/edited in Appearance > Menu
    Best Regards

    #122103

    Bizbuilderer
    Participant

    Well that’s just the problem, I already made all those configurations because I used the exact blueprint configurations for the Header Jewelry in place of the Digital Portfolio header, since I am using the Digital Portfolio base; however, in spite of the fact that I made all the necessary configurations, the menu worked everywhere else except for the product page and the search results page. The menu shows up exactly the way I want it to except for the product page and search results section is what I’m saying.

    #122126

    Hello,

    Please navigate to the Theme Settings > Product page and check which header is set. Make sure it the same as for other pages. If it is the same, provide your site admin access into the private area I will check the settings.

    Best Regards

    #122201

    Bizbuilderer
    Participant

    Yeah I tried going to settings to set the single product page header to Jewelry like you suggested and I didn’t see any change yet so I set the header back to none. I didn’t see any mobile view options in the Theme Settings.

    #122214

    Hello,

    I have checked and compared header and mobile menu on the home page and on the product page I do not see any difference

    Please clarify the problem. What do you want on the mobile menu?

    Best Regards

    #122240

    Bizbuilderer
    Participant

    Okay I need you to take an actual phone: Home >> shop page >> click on any product you see there.

    #122246

    Bizbuilderer
    Participant

    Also, you will need to be logged out to see the problem occur.

    #122275

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and let us check as well

    Best Regards

    #122404

    Bizbuilderer
    Participant

    Out of all the plugins you see that I have installed on my website, can you tell me exactly which of the plugins you would like for me to deactivate to see if it would solve the issue?

    #122407

    Bizbuilderer
    Participant

    Okay, here’s what I just did. Deactivating all the plugins seemed like an overkill process so I went ahead and killed the shop page in the mobile navigation menu instead, and I also removed all the categories from the categories menu as well. The Mobile view is actually working now on account of what I did.

    #122458

    Hello,

    Here are the plugins related to our theme, deactivate all the rest http://prntscr.com/mckr3o

    I have deleted all the screens.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)