The off canvas column button sticky doesn’t work.

The off canvas column button sticky doesn’t work on tablet and mobile.

https://test.mrkkimchi.com/buying-policy/
https://test.mrkkimchi.com/about-us/

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,

Even I’ve already deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

The problem still the same.
Please help.

Thank you
Ratchapol

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Hello,

Please install the free classic widget plugin to fix the WordPress bug.

Please switch to the parent theme.

Best Regards

Hello,

I’ve already activated classic widget plugin and switched to the parent theme.

Please help.
https://test.mrkkimchi.com/buying-policy/
https://test.mrkkimchi.com/about-us/

Thank you

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Hello,

Please enable this option in the Theme Settings > Product Archives > Sidebars: https://gyazo.com/e70564e500ece84f16f344b3efb069bd

Best Regards

Hello,
I’ve enabled this option in the Theme Settings > Product Archives > Sidebars:
but the result still the same.

Please help.
https://test.mrkkimchi.com/buying-policy/
https://test.mrkkimchi.com/about-us/

Thank you

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Hello,

You need to add the widgets in this area: https://prnt.sc/gW52Do39Q76y

Check the shop page and make sure no custom sider has been selected.

Best Regards

Hello,
I’ve added the widgets in this area: (photo)
but the result still the same.

tablet cannot use the ff canvas column button sticky.
https://test.mrkkimchi.com/about-us/
Please help.

Thank you

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,

Even I’ve already deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

The problem still the same.
Tablet cannot use the ff canvas column button sticky.
https://test.mrkkimchi.com/about-us/
Please help.

Thank you
Ratchapol

Attachments:

You must be logged in to view attached files.

Hello,

We are checking now and it works: https://gyazo.com/991deab022b1ccf3c11ef7e90b13c621

If you have any questions please feel free to contact us.

Best Regards

Have a good day.
Thank you.

You are welcome! We are here to help.

Wish you a wonderful day!

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