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The order tracking field does not work with Elementor.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #559221

    orangeblossomksa
    Participant

    The order tracking field does not work with Elementor.
    Check: https://snipboard.io/mzTicW.jpg

    #559657

    Hung Pham
    Keymaster

    Hi orangeblossomksa,

    Thanks for reaching to us and appreciate your patience.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #559789

    orangeblossomksa
    Participant

    Hi Hung Pham,

    You will find the login information in Private Content.

    Kind Regards

    #560439

    Hung Pham
    Keymaster

    Hi orangeblossomksa,

    Thanks for your patience.

    The Order Tracker works properly on my end

    Please let me know if you resolved it by yourself https://prnt.sc/_SUn2qgMcm1y

    Regards,

    #560490

    orangeblossomksa
    Participant

    Hi, Hung Pham,

    Yes, it works now, but not in the page builder “Elementor” but in WordPress Editor.

    If there is a solution for it to works with Elementor, I would be grateful to you. If there is no solution with Elementor, that’s fine and thank you.

    Kind Regards.

    #560859

    Hung Pham
    Keymaster

    Hi orangeblossomksa,

    For default shortcodes, I kindly recommend you to use default editor instead, it works smoothly.

    Regards,

    #561167

    orangeblossomksa
    Participant

    Hi Hung Pham,

    Thank you for your support and help.
    You can close the topic.

    Regards,

    #561417

    Hung Pham
    Keymaster

    Hi orangeblossomksa,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

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