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The orders not display in admin site
- This topic has 9 replies, 3 voices, and was last updated 7 years, 6 months ago by
Elise Noromit.
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AuthorPosts
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May 4, 2018 at 1:07 pm #56046
patrik.vargaParticipantDear Team!
I did a sample order on my developing site.
I received the mail from the order, but if i want to watch in the admin site, i cant see anything.Attachments:
You must be logged in to view attached files.May 4, 2018 at 1:39 pm #56054
Eric WatsonParticipantHello,
Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
Regards
May 4, 2018 at 1:48 pm #56060
patrik.vargaParticipantSorry, i cant check, because i deleted unnecessary templates, after i install your template. 🙂
May 4, 2018 at 2:27 pm #56074
Eric WatsonParticipantYou can easily install any default template from the admin panel.
http://prntscr.com/jdp6q9
http://prntscr.com/jdp74oRegards
May 4, 2018 at 2:32 pm #56078
patrik.vargaParticipantI checked but the problem not solved.
I dont know is it help for you but the redux framework updated today.
May 4, 2018 at 2:44 pm #56084
Eric WatsonParticipantApparently, the problem is not in our theme. In most cases, this issue is caused by some of the installed plugins. Try to disable all plugins one by one to detect which one causes this problem.
Regards
May 4, 2018 at 3:16 pm #56094
patrik.vargaParticipantDear Eric!
I turnedd off all of plugins, only enabled the core plugins, but nothing happen.
Attachments:
You must be logged in to view attached files.May 5, 2018 at 7:27 am #56172
Elise NoromitMemberHello,
Seems you have omitted something in the process of installation.
We recommend to reinstall WordPress, upload our theme, install all the plugins for the theme and check. Next, you can install others plugins one by one checking the issue. If the issue appears, deactivate and delete the plugin which you have installed the last.
One more recommendation please check WooCommerce Status (Dashboard > WooCommerce > Status and make sure all the option meet the WooCommerce requirements. If you see lack of options, contact your host provider.
Finally, you can contact WooCommerce support here https://woocommerce.com/contact-us/
Best Regards
May 14, 2018 at 8:04 am #57437
patrik.vargaParticipantDear Team!
I made an clean reinstall everything.
I think i found the problem. If i use the loco translate and the WPML plugin together, its can make conflict. 🙂
May 14, 2018 at 9:44 am #57455
Elise NoromitMemberHello,
We are glad you have solved the problem. If you have any questions please contact us.
Best Regards
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AuthorPosts
Tagged: order, woocommerce
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