Home Forums WoodMart support forum The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #493586

    padlem
    Participant

    When update the team i get this error message: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #493589

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    #493775

    padlem
    Participant

    I did deactivate the team cleared the cash and then went to update but it does not ask for the license. I activated it again tried to update and got the error Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    My li

    #493778

    Artem Temos
    Keymaster

    We have updated the theme on your website. Please, test it from your end.

Viewing 4 posts - 1 through 4 (of 4 total)