The parent theme is missing. Please install the “woodmart” parent theme.

hello and hope you are doing well. could you please help me with this problem?

It is the second time that I face with this problem.
Regards

Attachments:

You must be logged in to view attached files.

Here is the admin user info.

for now it is resolved by reinstalling the main theme. but please have a look and let me know about the solution. because I don’t want it to be happened again.

regards

Hello,

It seems to be something wrong with your parent theme installation. Be sure that the WoodMart theme is installed inside the folder wp-content/themes/woodmart/ and not in the wp-content/themes/woodmart/woodmart/. Maybe you have unzipped our theme package to the wrong folder and now have a double woodamrt/folder.

Kind Regards

No it is on only one woodmart folder. It is the second time that I faced this problem from yesterday.

[Luke Nielsen]

Hello,

Please clarify, does the same problem persist at the moment?

Kind Regards

• This reply was modified 11 months, 3 weeks ago by Luke Nielsen.

It was resolved the second time by reinstalling the theme . It happened two times. What if it happens again?

Hello,

When it happens again, just let us know and we will investigate it. Currently, when the issue is resolved, we cannot investigate as we do not see the issue, unfortunately.

Thank you for your time.

Kind Regards

Hello ,

Ok thank you so much for your response 🙂

Hello,

You’re welcome! I’m glad I could assist you.

If the issue occurs again or if you have any other questions, please don’t hesitate to reach out. We’re here to help.

Have a great day!

Kind regards

[Author]

Posts