Home Forums WoodMart support forum the Payment method which Is works in another themes not working in the woodmart!

the Payment method which Is works in another themes not working in the woodmart!

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #616333

    koroushfoodsmarket
    Participant

    I am using the Bambora payment method created by a third party for TD Bank in Canada, and I am encountering an error in the log!
    2024-11-26T20:57:40+00:00 Notice Single-use token is missing
    Additional context
    2024-11-26T20:57:41+00:00 Notice No payment method defined
    Additional context
    2024-11-26T21:02:31+00:00 Notice Request

    The plugin is compatible with other WooCommerce themes. Can you please guide me on how to solve this problem? The payment method in Woodmart is disabled, and the user cannot enter the card numbers and details.

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    #616381

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please record a video of how it works with the default theme and send us your admin access so we can check it with WoodMart? Please keep all plugins that are not related to our theme temporarily turned off.

    Kind Regards
    XTemos Studio

    #616453

    koroushfoodsmarket
    Participant

    Thank you for your response! As you requested, I am sending you the first video recording where I used this plugin in another theme, Getaway, with the Bambora payment method functioning easily.
    https://www.loom.com/share/afa9aa5986be4e7a95827ff4589df505?sid=67c22768-f1ac-4292-9f1c-ddf46bb050cd

    Additionally, I am sending you another video where, when I open checkout, I press edit mode, and upon previewing, the plugin starts to work. (All other plugins are deactivated while the video is being recorded.

    https://www.loom.com/share/f55f4f1ba9b040b5bcbc77ae3df67bf6?sid=093748b4-815d-4f1a-9804-0ef42cf80eb3
    I would greatly appreciate your help in resolving this issue so we can launch our online store as soon as possible!

Viewing 3 posts - 1 through 3 (of 3 total)