Home Forums WoodMart support forum The phone icon in the header is different.

The phone icon in the header is different.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #591968

    [email protected]
    Participant

    Hello, I encountered a problem on my website. For some reason, in the “Catalog” tab, the phone icon in the site header is different from all other pages on the site. What could be the problem? I have left access to the site and given permission to change the settings that will help solve the problem.

    Screenshot ” 1 ” shows how the icon looks everywhere except for the Catalog, and the second screenshot shows an image of what the phone looks like on the catalog page.

    Attachments:
    You must be logged in to view attached files.
    #592074

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know i will further check on your site and give you a possible solution.

    Best Regards.

    #592548

    [email protected]
    Participant

    Hello, the problem is solved, it really was in the plugin, thank you, you can close the topic.

    #592658

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘The phone icon in the header is different.’ is closed to new replies.