The pictures of the reviews do not appear on the site.

In the media directory I do see all the review images for all product
and at the theme settings i turn on this option

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Hi noy,

Thanks for reaching to us.

Please send me URL of the mentioned page and temporary wp-admin info (wp-admin URL, username, password) to Private Content area, I will check the settings.

Regards,

Hey
Thanks for your replay
I share with you at the Extra information all the info you request
Thank you very much and greatly appreciate the help

Hi noy,

Thanks for sharing details.

I tested on my local and reviews with images showed very well.

I kindly request you deactivate all plugins (except WoodMart Core and Elementor or WPBakery and WooCommerce) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

I tried the way you suggested and turned off all plugins and cleared cache
I still don’t see pictures in the reviews.
Can you send me a screenshot of what it looks like for you?
What did you download to make it work?

Hi noy,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

I give you access to a development environment
You can do everything you need there in order for the photos to appear in the reviews 🙂

Hi noy,

Thanks for sharing details.

Please clear all browser cache and check again, I also added a test review with image https://prnt.sc/57uGsvoynMBc

Regards,

Hey
Again I will tell you because it is not obvious. Thank you very much for the help and the tests. appreciate it a lot.
I do see the picture you added to the comment. But when I use the option to filter reviews with pictures I get that there is nothing even though there is.
Look at the picture I attached and you will see what I meant

Did you do anything that I need to do in my production environment as well?

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Hi noy,

You need to upload image via Image selector https://prnt.sc/6Tx7u3zbeNGj

It works now https://prnt.sc/SpepnHosjLLj

Regards,

I upload photos for reviews through a plugin so this is probably the problem.
I understand, thank you very much!
I would appreciate it if you could direct me to the code you changed in the Themes file editor so that I can do it in a production environment as well
You can also send a screenshot and I’ll be fine with that

Hi noy,

I have not changed any codes because WoodMart theme works fine by default.

Let me know if you need further helps.

Regards,

ok fine
Thank you very much for the help. appreciate it a lot!

Hi noy,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

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