The Problem with Bundled Purchases
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Hi there I’m having a chronic problem here
1-) I often apply a discount to 2 more products with a product in the Buy Together section, but the discount on the products appears and then disappears, the fixed prices are written, but the discount amount remains. There is a discount in the add-to-purchase section, but the discount with a drop cannot be displayed. I am forwarding you as an example in pictures 1 and 2, the discount picture suddenly disappears.
2-) Another question I have is that I am doing my site by working on a local server, I entered my license or something, will I have a problem when I take it live, will I lose my license right?
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Hello,
01. The issue you’re experiencing with the discount display in the ” Frequently Bought Together” section may be related to caching or a third-party plugin conflict.
Please try the following steps:
1. Deactivate any plugins not directly related to the theme.
2. Clear your site cache and browser cache completely, then, check the section again to see if the issue persists.
02. You won’t lose your license. You can safely use your license in a local or staging environment during development. When you’re ready to move your site live, you can deactivate the license on the local site and activate it again on the live domain.
You can manage all your purchase codes in your account on our website: https://xtemos.com/my-account/
Best Regards,
I cleared the browser cache.
I cleared my cache in the site, closed all plugins and tried again, I did not get any results.
I am sending you a screenshot of the plugin list I use.
Isn’t an extra discount applied to a discounted product in the buy together section?
I don’t understand why there seems to be a discount but then the price goes back to the old price. the discount rate remains but the price updates itself as the old price automatically
I am sending you the elents I am using and the screenshot video how can we solve my problem.
I cleared the browser cache.
I cleared my cache in the site, closed all plugins and tried again, I did not get any results.
I am sending you a screenshot of the plugin list I use.
Isn’t an extra discount applied to a discounted product in the buy together section?
I don’t understand why there seems to be a discount but then the price goes back to the old price. the discount rate remains but the price updates itself as the old price automatically
I am sending you the elents I am using and the screenshot video how can we solve my problem.
Attachments:
You must be
logged in to view attached files.
Hello,
Could you please share some screenshots or a short video of your current setup and configuration? This will help me better understand how everything is set up, so I can replicate the issue on our test site and provide you with a suitable solution.
Best Regards,
Hello,
My problem still continues, I took a screenshot, but since it is a bit large in size, I share it with you in the form of a driver link, I would appreciate it if you can examine the problem from there;
Hello,
It would be best to move your website to a live domain. Once it’s live, you can share the site access with us, and we’ll assist you promptly.
Best Regards,
.
