The Product Hover Does not Show Very Well

Hello WoodMart support team..

I am sorry, but I have found new issue..

Please check http://prntscr.com/j73xwf
From that screenshot, You can see that all the buttons are visible. I like it.
But, when I move to other tab, called “Pakaian”, the buttons are also visible, but not all of them. Please check http://prntscr.com/j7407s . I want all the buttons to be visible on other tabs too.
While at the same time when I visit the product category page to see the same product, all the buttons are visible. Please check http://prntscr.com/j740hs

Also, from this screenshot, You can see that there are two products with name “SR DC 2” and “Variable Product Example”, which have variations. The variations are shown before I click other tabs. But, when I go back to the previous tab (furniture), the variations are gone. I can not see the variations and can not select any option.

Please help me to solve those two problems. Because I do not know why this happened. Before, it was ok.

Once again, I am sorry for this.

Thank You very much for the patience..

Best regards…

Hello,

Our products tabs element loads other tabs via AJAX. So if some elements are not loaded with the products, it means that these plugins don’t support AJAX calls. It is more plugins issue and you need to contact developers for help. Or you can use default WPBakery Page builder tabs instead since it works without AJAX.

Regards

Hello Artem..

Thank You for the reply..
So, what can I do to get the same thing as I have described? Which WP Bakery elements should I use? Can You let me know, please?
However, before, it was ok and all the buttons are shown when I click other tabs and back again to the first tab. I still do not know why this happen. I do not think it is a plugin issue as this was not happening before. But I will let the plugins developer know about this.

Thank You very much.

Best regards,

Alim

You can use WPBakery Page builder “Tabs” element if you don’t need our theme AJAX products tabs.

Hello Artem..

Thank You for the reply..
I am sorry for this..
I have tried to use other tab elements that is provided by WPBakery..
But, however, I do not really like them.. There are some problems that I found after using other tabs elements.. You can visit my site to see the details.. I will also write them here..

I tried to use advanced tab elements, but I can not set it to be like Your theme AJAX products tabs. Look at my site and see how bad they look. The last product on the bottom in the tab can not show the complete buttons on hover. It is somehow cut. Also, I can not set the tab to show 6 products per columns, just like Your theme AJAX products tabs.
I also tried to use the Tabs element You suggested me, but it is just not good as Yours too. I found same problems that I got from using advanced tab elements. More problem by using this tab is that the url changes whenever I click other tabs. I do not like it. If I must, I will prefer to use advanced tabs than the tabs element You suggested me. But, I love Your theme AJAX products tabs more than other tabs elements.

I am really sorry for this. I have not contacted the plugins developer as I am sure that this issue is not related to the plugins. However, I will contact them after I am ensured that You can not help me fix this issue. Because, all the buttons were showing. But I do not know why they are not showing completely. And the variations are gone too after I visit other tabs when I use Your theme AJAX products tabs.

Once again, I am really sorry for this.

Thank You very much.

Best regards

Could you please check how it works when you swap second and first tabs? Are buttons shown correctly then?

Hello Artem..

Thank You for the reply..
When I first visit the site, here is the screenshot. The first tab is “Furniture”. The buttons show correctly. Even the variable products show their variation options. http://prntscr.com/j7g7ns
But, when I swap to next tab, for example “Pakaian”, here is the screenshot http://prntscr.com/j7g82z . Not all of the buttons show. I think two buttons are missing. They are button from YITH premium best price guaranteed plugin and button from YITH premium request to quote plugin.
And, when I swap back to the first tab, “Furniture”, all the buttons are shown correctly. But, the variation options are missing. Here is the screenshot http://prntscr.com/j7gaf3. So, I can not chose any option from the variation options.

That is my problem. Also, I want to let You that all the previous problems that is caused by the plugins are fixed now. Thank You very much for Your patience. I really appreciate it very much.

Best regards..

Yes, we understand it. We mean if you move first products element to the second tab and another one to the first place. How will it work? Will the first tab have all the buttons that were missed?

Hello Artem..
Thank You for the reply…
I have done it.. I have swapped tab “Furniture” to be the second tab and make tab “Pakaian” to be the first tab.
The products in the first tab show all the buttons, and the products in the second tab does not show all the buttons. Two buttons are still missing just like the first case. Also, the variable products in the second tab does not show the variation options, so I can not chose any option. There is only “select options” button for the variable products in the second tab.

I am sorry for this.
Thank You..

Best regards..

Thank you for checking. It proves that this problem is caused by AJAX calls. These buttons don’t work if the content loaded with AJAX. Sorry, but it is not our theme bug or issue. You need to contact plugins developers for help.

Hello Artem..

Thank You for the reply..
Ok.. Then I will contact the plugin developer for this..

Best regards..

If you have any questions feel free to contact us.

Best Regards

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