Home › Forums › WoodMart support forum › The product page elements not working till clicking a button

The product page elements not working till clicking a button

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • July 19, 2021 at 3:22 pm #307591

    therugs
    Participant

    Hi,

    On the product pages, the images are being showed one under the other, the tabs are not working when clicked, size buttons are not working when clicked until you click on add to cart button several times.

    Please see the attached photo and video to point out the problem better.

    What would be the issue here ?

    Thanks

    July 19, 2021 at 3:30 pm #307592

    therugs
    Participant

    please see the attachments below

    Attachments:
    You must be logged in to view attached files.
    July 19, 2021 at 11:41 pm #307653

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)