Home New Guten Forums WoodMart support forum The product picture can not be showed correctly

The product picture can not be showed correctly

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #660322

    yzyuweb1
    Participant

    as picture shows, the model theme can show product picture correctly, but my product page include picture of other product , it can not show the picture correctly , i do not change any date for product ,just change the website logo.

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    #660348

    yzyuweb1
    Participant

    product number and filter also have mistake

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    #660406

    Luke Nielsen
    Keymaster

    Hello,

    1. Send me access to the admin panel so I can check the site settings.

    2. Do you mean that after selecting some filters, the filter area shows fewer attributes?

    Kind Regards

    #660425

    yzyuweb1
    Participant

    for the second problem the filters are normal running,I have send my account to you

    #660426

    yzyuweb1
    Participant

    now just a problem of product picture can not correctly show

    #660527

    Luke Nielsen
    Keymaster

    Hello,

    It seems that access is not working – https://prnt.sc/gwncJJcTiOkG

    Could you please update it?

    Kind Regards

    #660546

    yzyuweb1
    Participant

    its my wordpress login information , I’m sure my account and password are correct , do u need other INFORMATION?

    #660552

    yzyuweb1
    Participant

    i use DoLogin Security generate a website maybe it can do

    #660569

    Luke Nielsen
    Keymaster

    Hello,

    The product shows the same images as defined in the product – https://prnt.sc/WG8CfgdjoAuP , additionally, when selecting the variations, it shows the image that is defined in its settings -> https://prnt.sc/cdpOZ-ZfgyY6

    I do not see any images from another product. If I missed something, let me know.

    Kind Regards

    • This reply was modified 3 months, 1 week ago by Luke Nielsen.
    #660584

    yzyuweb1
    Participant

    What I mean is that pictures of other products appear in the picture of one product, just like the part selected by the red box in my screenshot. Obviously, it is not the product picture of this product, but of other products. This is definitely a problem.

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    #660599

    Luke Nielsen
    Keymaster

    Hello,

    The Prebuilt websites import a demo products that is just as an example. You can edit them, remove the information that you do not need.

    Kind Regards

    #660633

    yzyuweb1
    Participant

    ok, thx for ur patiently answer,Sincere thx again

    #660650

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for your understanding and patience throughout the process. We appreciate your efforts in clarifying the issue. If you have any more questions or need further assistance, please don’t hesitate to reach out.

    Regards

Viewing 13 posts - 1 through 13 (of 13 total)

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