The purchase code is invalid

Hi,

While updating my template to the newest version, I encountered an error: Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I attempted to update Woodmart theme by deactivating the code.

As of right now, I am unable to activate the theme and update the code. Please help me with this problem.

Regards

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it doesn’t help, please, send us your purchase code so we can check it.

Regards

Hi,

I finally updated the Woodmart theme. Your tips were helpful, thanks.

Regards,
Mark

You are welcome!

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